RETURN POLICY

Last updated November 30, 2025.

Thank you for your purchase. We hope you enjoy your digital learning experience with Mind Your Horse. If you are not completely satisfied with your purchase, you may request a refund within the guidelines below.

REFUNDS FOR DIGITAL PRODUCTS

All refund requests for digital products must be made within thirty one (31) days of the purchase date.

To request a refund, please contact us at support@mindyourhorse.com with the following information:

Your name

Email address used at checkout

Order number or receipt

The product you wish to refund

Our team will review your request and follow up as soon as possible.

NON-REFUNDABLE ITEMS

The following are not eligible for refund:

Purchases made outside the 31-day refund window

Subscription, membership, or payment plan renewals that were not cancelled prior to the renewal date

PROCESSING REFUNDS

Once your refund is approved, please allow at least seven (7) days for us to process the refund. Depending on your bank or credit card company, it may take 1–2 billing cycles for the refund to appear on your statement.

EXCEPTIONS

If you experience technical issues that prevent you from accessing your digital product, please contact us immediately at support@mindyourhorse.com and we will work with you to resolve the issue.

QUESTIONS

If you have any questions regarding this policy or need assistance with your digital purchase, please contact us at:

support@mindyourhorse.com